1. Who We Are
1.1 This Privacy Policy is issued by Meteorsoft Sdn. Bhd.
("Meteorsoft", "we", "us"), a company incorporated in Malaysia, in relation to the
AutoPowerSuite (APS) software.
1.2 This policy governs the collection, use, and disclosure of personal data in
connection with your use of APS, and supplements the
APS End-User License Agreement.
2. Information We Collect
2.1 Device ID — collected for software activation, licence
identification, and verification purposes, as required under Sections 7 and 8 of the EULA.
2.2 Location data — may be accessed where necessary to support
certain app features.
2.3 Usage and diagnostic data — anonymous crash reports, error logs,
and aggregate feature-usage statistics used to maintain software quality.
2.4 Account and licence information — name, company name, and contact
details provided during licence registration or when raising a support request.
2.5 Network and connectivity data — Internet connection status used
to verify licence authenticity and deliver automatic software updates (EULA Section 6).
3. How We Use Your Information
3.1 Activate and validate your APS licence.
3.2 Support the core features and functionality of the APS application.
3.3 Deliver automatic software updates and security patches (EULA Section 6).
3.4 Provide technical support and respond to user enquiries.
3.5 Detect fraud, enforce concurrent-usage limits, and protect our intellectual property.
3.6 Analyse aggregated, anonymised usage patterns to improve APS features and performance.
3.7 Comply with applicable laws and legal obligations in Malaysia.
4. Location Data
4.1 APS may request access to your device location where necessary to support
certain app features.
4.2 We do not sell, rent, or share location data with third parties, except where
required by law or essential to the app's functionality.
4.3 You may revoke location permission at any time via your device settings.
Doing so may limit certain app features.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share it only in the following circumstances:
5.1 Service providers — trusted vendors who assist with hosting,
analytics, or customer support, under strict data-processing agreements.
5.2 Legal requirements — when disclosure is required by law,
regulation, or court order, or to protect the rights and safety of Meteorsoft or its users.
5.3 Business transfers — in the event of a merger, acquisition, or
asset sale, your data may transfer to the successor entity subject to equivalent privacy
protections.
5.4 With your consent — for any other purpose with your explicit
prior consent.
6. Data Retention
6.1 We retain personal data for as long as your licence is active and for a
reasonable period thereafter to meet legal obligations, resolve disputes, and enforce
our agreements.
6.2 Device IDs associated with a terminated licence are purged or anonymised within
90 days of termination, unless retention is required by applicable law.
7. Security
7.1 We implement industry-standard technical and organisational measures — including
encryption in transit (TLS), access controls, and periodic security reviews — to protect
your information.
7.2 No method of transmission over the Internet is 100% secure; we encourage the
use of APS on trusted networks.
8. Children's Privacy
8.1 APS is a professional enterprise software application. It is not directed at,
nor do we knowingly collect personal data from, anyone under 18 years of age.
8.2 If you believe a minor has provided data through APS, please contact us
immediately so we can take corrective action.
9. Your Rights
Subject to Malaysia's Personal Data Protection Act 2010 (PDPA) and other applicable laws, you may:
9.1 Request access to the personal data we hold about you.
9.2 Request correction of inaccurate or incomplete data.
9.3 Request deletion of your data where no legal obligation requires us to retain it.
9.4 Withdraw consent for optional data processing (note: this may limit certain app features).
9.5 Lodge a complaint with the relevant data protection authority.
9.6 To exercise any of these rights, email
support@autopowersuite.com
with the subject line
"Privacy Request". We will respond within 30 days.
10. Third-Party Services
10.1 APS may interface with third-party services (e.g., mapping or analytics
providers). Those services operate under their own privacy policies, and we are not
responsible for their practices.
10.2 We recommend reviewing the privacy policies of any third-party service you
access through APS.
11. Changes to This Privacy Policy
11.1 Meteorsoft Sdn. Bhd. reserves the right, at its sole discretion, to modify
or replace this Privacy Policy at any time.
11.2 If a revision is material, we will provide at least 30 days' notice before
the new terms take effect — consistent with Section 10 of the EULA — via an in-app
notice or email.
11.3 By continuing to access or use APS after any revisions become effective,
you agree to be bound by the updated Privacy Policy. If you do not agree to the new
terms, you are no longer authorised to use the software.
12. Governing Law and Dispute Resolution
12.1 This Privacy Policy is governed by and construed in accordance with the
laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA).
12.2 Any disputes arising out of or in connection with this Privacy Policy shall
be resolved through arbitration in accordance with the rules of the Malaysian Arbitration
Association, consistent with the dispute resolution mechanism in the APS EULA.
By installing or using APS, you acknowledge and agree to be bound by the terms and
conditions of this Privacy Policy.
Meteorsoft Sdn. Bhd.
No.23-01, Oval Damansara,
Jalan Damansara, OFF Lebuhraya SPRINT,
Batu 7, Taman Tun Dr. Ismail,
60000 Kuala Lumpur,
Malaysia.
30 July 2026